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Frequently Asked IPTV Questions
These are the questions people send us most often, about plans, the 6-hour trial, setting up a device, picture quality and billing. Pick a topic below to jump to it.
The service
IPTV stands for Internet Protocol Television. Live channels and on-demand video come in over your internet connection rather than a cable line or satellite dish. With IPTV Trends you watch 22,000+ live channels and 150,000+ movies and series in an app on your TV, streaming stick, phone or computer.
Place your order by messaging our WhatsApp line at +1 (347) 676-4880 or emailing support@iptvtrends.us.com. We confirm the plan and price before you pay, and your login always comes from our support address. If you see an offer somewhere else, message us before paying and we'll tell you whether it's ours.
Both. The line-up centers on US and Canadian viewers: American networks, Canadian channels, the major North American leagues, and a TV guide you can set to any time zone from Newfoundland to Hawaii. You need a stable connection of about 10 Mbps per HD stream or 25 Mbps per 4K stream.
Every plan has the same contents: 22,000+ live channels, 150,000+ movies and series on demand, live sports and PPV events, an electronic TV guide, streams in 4K, Full HD and HD, and 24/7 support. Only the length and the number of screens change from plan to plan.
Every plan comes with an electronic program guide (EPG). It loads by itself when you sign in with Xtream Codes, shows what's on now and next for each channel, and follows the time zone you set in the player.
The NFL, NBA, NHL and MLB, UFC and boxing PPV, Formula 1, and soccer from the Premier League, the Champions League and other leagues. Big games also get their own event channels. You don't pay extra for any of it.
Sunday afternoon games, the Sunday, Monday and Thursday night games and the playoffs all show on the live sports channels. When several games kick off at once, we add event channels so you can pick yours.
Message us on WhatsApp with the channel or league you want and we'll check it for you. You can also start the free trial and look through the line-up yourself.
Plans & billing
On 1 screen: $17.99 for a month, $49.99 for 3 months, $69.99 for 6 months, $120.99 for 12 months and $199.99 for 2 years, which works out to about $8.33 a month. Adding screens is cheaper than buying separate plans, up to 40% less with 5 screens.
Pick a plan on the pricing page and press its button: WhatsApp opens with the plan and price already typed. We confirm the order and tell you how to pay, or you can email support@iptvtrends.us.com instead. Your login is emailed once the payment goes through.
Between 1 and 5, depending on the plan you pick. Install the app on as many devices as you like; the screen count only limits how many play at the same moment. If you need more than 5, ask support about a custom plan.
There's no contract, so you can stop renewing whenever you like. New subscriptions also have a 30-day money-back guarantee if it doesn't work out.
New subscriptions come with a 30-day money-back guarantee. Message us on WhatsApp or email us with your order details within 30 days of buying and we'll take care of it. The refund policy has the details.
You can move to a longer term or add screens at any point, by messaging us on WhatsApp. Your username and password don't change, so there's nothing to set up again.
Free trial
Yes, for 6 hours, and we don't ask for a credit card. That's long enough to watch a game, check the 4K channels and the guide, and see how the app runs on your own TV.
Six hours from activation. That's enough time to watch a whole game and still have a look at the guide and a movie.
The trial login stops working. We never took a card, so there's nothing to cancel and no charge. If you want to keep going, choose a plan and we'll email a new login.
Setup & devices
Amazon Firestick and Fire TV, Android TV and Google TV boxes, Apple TV, Samsung and LG smart TVs, MAG boxes, iPhone and iPad, Android phones and tablets, and Windows or Mac computers. We have a setup guide for each, and TiviMate, IPTV Smarters Pro and Kodi all accept our login.
Usually about five minutes after you order. The login email comes as soon as payment goes through. Install a player app, type in the server, username and password, and the channel list loads by itself. There's no installer visit and no box to return.
On Firestick and Android TV, TiviMate gives the most cable-like guide. IPTV Smarters Pro is the easiest to learn and runs on nearly everything. Samsung and LG TV owners usually go with IBO Player or Smart IPTV, and Apple users like GSE IPTV or iPlayTV.
They give you the same channels in two formats. Xtream Codes is a three-part login (server, username, password) that also pulls in movies, series and the TV guide automatically. An M3U link is one long playlist address, used by apps such as VLC, Kodi and Smart IPTV that don't support Xtream Codes.
Install it on as many TVs, sticks and phones as you like. Your plan's screen count (1 to 5) only limits how many of them play at the same time.
Your login works on any internet connection, so it goes with you on a phone, a laptop or a streaming stick plugged into the hotel TV. Stay within your screen count, and expect hotel Wi-Fi to manage HD more easily than 4K.
Streaming quality
Plan for about 10 Mbps per HD stream and 25 Mbps per 4K stream, then add them up for the screens you'll use at once. Run our free IPTV speed test to see whether your connection is ready for 4K, and use Ethernet instead of Wi-Fi for live sports when you can.
Most of the time it's weak Wi-Fi or other devices eating the bandwidth. Restart the streaming device and the router, use an Ethernet cable if you can, and set the player's decoder to hardware. If one channel still stutters, message us the channel name and we'll look at it from our end.
Most subscribers watch without one. Some use a VPN for privacy, or because their internet provider slows video down in the evening. If you think that's happening to you, tell support your device and we'll suggest settings.
Support
Message us on WhatsApp or start a live chat. Our team handles playlist errors, missing TV guide data, device setup and billing, and most questions are sorted within an hour. The not-working page lists a few fixes you can try on your own first.
Message WhatsApp at +1 (347) 676-4880, use live chat, or email support@iptvtrends.us.com. Someone on the team replies at any hour, and most questions are sorted within the hour.
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Other places to look
Message support
Someone on the team reads every message and usually replies within the hour.
Open WhatsAppDevice walk-throughs
Step-by-step setup for streaming sticks, TVs, boxes, phones and the common player apps.
See all guidesFix a problem
Fixes for buffering, login errors and a TV guide that won't load.
TroubleshootingRead the blog
Longer articles on player apps, internet speed and watching sports.
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